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We organized a team-building at this hotel for 40 persons and this is what we experienced:- they didn't clean the rooms, nor changed the towels or replaced the toilet paper- we didn't have slippers and bathrobes, unless we paid for them (10 leva to rent a bathrobe and 2 leva to buy the slippers)- the bathrobes were not available not even in the SPA area- some rooms didn't have hot water in the shower, some rooms had no water at all, some rooms had no bathtub / shower cabin (16 out of 20), the toilet tank was not working, some rooms had no hair dryer- the wi-fi was available only in the lobby and on the 1st floor- the food was awful - same courses every meal (for example, they used the leftovers from lunch to prepare something for dinner)- they refilled the trays only at our request- the all inclusive drinks were: tap water, coffee and wine- the personnel was impolite, disturbed by our requests, having personal conversations about us or watching TV instead of refilling the trays in the restaurant- for our trip back, we asked the hotel to prepare some lunch boxes. They made some sandwiches the night before our trip kept them in the reception, on the floor, all night lon
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