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Cerere procesata cu success
Super conditii, mancare aproape non-stop, cand se termina masa la 11 aveai gustare la piscina sau la plaja, dupa-masa la fel, foarte civilizati, camera mare si tot ce iti trebuie, frigider in camera alimentat cu apa plata non-stp. PE plaja am uitat aparatul foto si tot acolo l-am gasit. Pentru oras iti cheama taxi de la receptie la un pret decent.
Am stat la acest hotel in octombrie 2010, am fost multumita de conditii si l-as recomanda din cauza ca este situat chiar pe plaja si serviciile sunt bune.Aprovizionarea minibarului cu apa si sucuri se facea in fiecare zi, hotelul dispune de foarte multe piscine, exista si camere tip bungalow care au propria piscina din care cobotri chiar iesind din camera.Mancarea a fost diversificata desi seara de obicei restaurantele sunt foarte aglomerate mai ales la ora deschiderii dar nu s-a intamplat niciodata sa vrem sa stam in unul dintre restaurante si sa nu gasim loc.
Dear jayneyemm01,Greetings from Titanic Beach Spa & Aqua Park.We are delighted to read that you have chosen our Hotel for your stay in HurghadaConcerning your question about the surface of our double room for 2+2 guests I would like to ask you to contact me on firstname.lastname@example.org further information and to discuss your booking request.I am looking forward to your Email.Thank you and best regards,Laura HermannQuality & Web Coordinator
Dear Guest!We are truly grateful to share your comments on the Trip Advisor Forum.We deeply regret that you did not enjoy your stay with us. Please accept our sincere apologies for the inconvenience you may have experienced.We will make sure to find a permanent solution to upgrade our services to satisfy all our esteemed guests. All your objections have been transferred to the each department and I hope in the future we will try to find a permanent solution to upgrade and to satisfy all our esteemed guests. We hope that next time you will have only Good vacation.Thank you and best regards,Web CoordinatorTitanic Group
Dear Guest!We would like to thank you for taking the time to share your feedback about our Hotel Titanic Beach on the Trip Advisor Forum. It is great that you left with fond memories.At Titanic Beach Spa & Aqua Park, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.We would like to thank you for your positive comments about our friendly and helpful staff, house reef, restaurants and kind recommendation.We look forward to welcoming you back to our hotel.Sunny greetingsWeb CoordinatorTitanic Group
Dear Guest!We are truly grateful to share your comments on the Trip Advisor Forum.We deeply regret that you did not enjoy your stay with us and have moved to other hotel. Regarding connecting rooms. We have Standard and Family rooms in the hotel. If guests want upgrade room from Standard to Family (2 bedrooms) this cost 20 euro per day. So this 3-4 connecting rooms that you could choose were not connecting standard rooms but other category. That is why it’s extra charge. In the end our hotel gave this money backAll your objections have been transferred to the each department.We will make sure to find a permanent solution to upgrade our food quality , uniform, situation with water in shower and to satisfy all our esteemed guests. We hope that next time you will have only Good vacation.Best greetingsWeb CoordinatorTitanic Group
Dear Guest!!We are truly grateful to share your comments on the Trip Advisor Forum.We deeply regret that you did not fully enjoy your stay with us. We assure you that our employees are working hard to provide you with exceptional comfort and relaxation our guests and hope that you will be willing to give us a second chance for the improvement of the perception of our hotel.About ala carte restaurant. It is hotel system – twice time per 7 nights with reservation in advance. But 2 restaurants are open daily without booking for all guests – Italian and MongolianAll your objections have been transferred to the each department and I hope in the future we will try to find a permanent solution to upgrade and to satisfy all our esteemed guests. Thank you for your nice comments about our staffWe hope that next time you will have only Good vacation.Best regardsWeb CoordinatorTitanic Group
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