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Super conditii, mancare aproape non-stop, cand se termina masa la 11 aveai gustare la piscina sau la plaja, dupa-masa la fel, foarte civilizati, camera mare si tot ce iti trebuie, frigider in camera alimentat cu apa plata non-stp. PE plaja am uitat aparatul foto si tot acolo l-am gasit. Pentru oras iti cheama taxi de la receptie la un pret decent.
Am stat la acest hotel in octombrie 2010, am fost multumita de conditii si l-as recomanda din cauza ca este situat chiar pe plaja si serviciile sunt bune.Aprovizionarea minibarului cu apa si sucuri se facea in fiecare zi, hotelul dispune de foarte multe piscine, exista si camere tip bungalow care au propria piscina din care cobotri chiar iesind din camera.Mancarea a fost diversificata desi seara de obicei restaurantele sunt foarte aglomerate mai ales la ora deschiderii dar nu s-a intamplat niciodata sa vrem sa stam in unul dintre restaurante si sa nu gasim loc.
Dear valued guest, xenon1977,warm greetings from Titanic Beach Spa & Aqua Park.The whole team and Management would like to thank you for sharing your review regarding your stay in our Hotel Titanic Beach on Trip advisor.We are delighted that you have enjoyed your holiday with us, although you mentioned some critical aspects.It is great to read, that you have enjoyed the swimming pool facilities, the service around the pool bar, as well as the great snorkeling opportunity on the reef in front of the hotel.Upon arrival you stated there has not been toilet paper in the room, I would like to inform you that all rooms on arrival are getting prepared up to the international hotel standards and are checked before our beloved guests arrive. We do apologize if it was not up to your full satisfaction.As well you have mentioned some aspects about the Main Restaurant. All our staff in the Food & Beverage department do know the regulations and behaviors to satisfy our beloved guests, I do apologize if you had an incident happened like this, I will forward your comment to the responsible department and follow up. Please be informed that during breakfast time we do our best, to fulfill our guests expectations, there is a big variety for breakfast in the morning, there is the possibility to get an omelet, as well as fried eggs. I do apologize for your negative aspects and would be happy to welcome you once again to show you that we can do much better, and do everything to satisfy our beloved guests.Best regards,Laura HermannQuality & Web Coordinator
Dear valued guest, Tracy Jane H, sunny greetings from Titanic Beach Spa & Aqua Park.Thank you for publishing your review concerning your sixth visit within Titanic Beach Spa & Aqua Park on Trip advisor.It is great to read that you have had another great and unforgettable holiday.The staff has been wonderful and attentive, the rooms have been clean and up to the standards, as well the hotel facilities including the swimming pools and the Aqua Park are a big benefit.The variety of the Main Restaurant is good, as well the A la carte restaurants which our guests can use in the evenings.Concerning your constructive comment regarding the WiFi, I would like to inform you that we are working on an improvement in the very near future. We are looking forward to welcome you again in November, please do not hesitate to write me an email regarding your next stay.Best regards,Laura HermannQuality & Web CoordinatorTitanic Beach Spa & Aqua ParkEmail: firstname.lastname@example.org
Dear valued guest, Jilly R,warm greetings from Titanic Beach Spa & Aqua Park.Thank you for taking your time and writing a review about your holiday within Titanic Beach Spa & Aqua Park.We are delighted that you have enjoyed your holiday and will be coming back soon. The staff members have made your stay amazing, the hotel itself is stunning and offers something for everyone.Please be informed that in the hospitality industry people are moving hotels from time to time, still we are sure that our nowadays staff members will do everything as well to make your stay amazing. The whole team and Management of Titanic Beach Spa & Aqua Park is looking forward to welcome you again.Best regards,Laura HermannQuality & Web CoordinatorTitanic Beach Spa & Aqua ParkEmail: email@example.com
Dear Lynne,warm greetings from Titanic Beach Spa & Aqua Park.The whole team and Management would like to thank you for taking your time to review your stay within our hotel Titanic Beach Spa & Aqua Park.We are delighted that after all your visits you still love to stay with us. Especially meeting other repeater guests and the new opportunity to use most of the A la carte restaurants without reservation is a great plus within the hotel for you.Dear Lynne, we are all looking forward to welcome you again within your second home Titanic Beach Spa & Aqua Park.We are awaiting your next visit.Best regards,Laura HermannQuality & Web CoordinatorEmail: firstname.lastname@example.org
Dear valued guest, L4203JXinfo,warm greetings from Titanic Beach Spa & Aqua Park.The whole team and Management of Titanic Beach Spa & Aqua Park is sorry to read that you have not enjoyed your stay within our hotel.May I am allowed to answer your critical aspects:You have stated, that some staff members have been using the bathrooms without washing their hands. Please be advised that all our departments get hygiene training on regular basis, including this. Please be aware that we will control that, as I have never heard a comment like this from one of our beloved guests before.Our staff is treating each of our guests in a friendly and helpful manner if you did not see this in all of our staff members I do apologize for that.Please be informed that the Aqua Park is working properly, as well the waves pool is working. Kindly be advised that in case a slide needs maintenance it is only closed for an hour, not to affect the daily comfort and fun of our beloved guests.I will forward your comment concerning the opening hours of the swimming pools within the resort to the responsible department.Our A la Carte restaurants are serving cuisine from all over the world, from different countries, including Chinese, Mongolian, Indian, Japanese, Mexican, Lebanese and Italian to ensure our guest the expected gastronomy. We do apoligze if we did not meet your expectations within the A la Carte restaurants.Finally we would still like to thank you for publishing your comment, we will take all your aspects and control the mentioned points and talk to the responsible departments.Best regards,Laura HermannQuality & Web CoordinatorTitanic Beach Spa & Aqua ParkEmail: email@example.com
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