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Hotel mare, cosmopolit, frumos, curat, personal amabil si vorbitor de limba engleza, echipa de animatori simpatica, care stiu si cateva cuvinte in limba romana, meniu diversificat, desi la mesele de pranz si cina existau invariabil pizza si cartofi prajiti, camere spatioase si racoroase desi afara am avut si peste 31 grade C. Minusuri: parcare platita(15 leva/zi), wi-fi free doar in zona receptiei, dar foarte slab pentru a determina sa cumperi pachete orare de acces la internet.
Este un hotel la care serviciile se deterioreaza de la an la an. Cearceafuri rupte in camere, fete de masa rupte la resturant, mancarea deosebit de proasta. Se merge pe principiul "nimic nu se pierde, totul se transforma". Ceea ce ramane de la micul dejun apare la pranz transformat in supa. Carnea care ramane de la cina apare a doua zi la pranz sub forma de tocana de legume cu carne sau alta minunatie. Rosiile, castravetii, ceapa, etc, care raman neconsumate se transforma in salata alterata cu miros de cepa stricata si cu rosii intrate in fermentatie. Singurele lucruri remarcabile sunt curatenia din camere si amabilitatea personalului, incepand de la receptie si terminand cu personalul de la piscina. In concluzie, de cand hotelul nu mai apartine de lantul Iberostar, nivelul serviciilor a scazut considerabil, iar hotelul nu merita cele patru stele, cel mult trei stele superior si asta datorita camerelor spatioase.
Dear Lori B,Thank you for your feedback and that you have taken the time to describe your impressions. We are glad that you found our location convenient and please be sure our staff members are our biggest asset and feedback like yours makes them proud of their achievements despite the little incomprehension at the start with our reception crew.It will be our pleasure to welcome you once more here in Tiara Beach Hotel and to offer you a memorable stay with us. We hope you shall come back again soon, we very much look forward to welcoming you back. Sunny regardsthe Tiara Beach Team
Dear Sarahluke4,First of all, thank you for choosing Tiara Beach Hotel again. We appreciate your loyalty and your trust in our hotel and our staff. In addition it is great to read that you enjoyed your stay and liked our comfortable rooms. Furthermore, our staff do ensure that the holiday of our guests is the best it can be and we appreciate very much your recognition in this matter. We look forward to seeing you next time. Kindest regardsthe Tiara Beach Team
Dear Lorraine C,Thank you for honoring us with your recent stay at Tiara Beach Hotel and for sharing with other travellers a great review. We are continually working hard to increase our service quality to give the best service to our guests It's great that our culinary offer also met your taste. It has been indeed our full pleasure and honour of being your host during your stay here on Tiara Beach Hotel. We look forward to welcome you again in the near future. Kind regards the Tiara Beach Team
Dear Judy H,Let us thank you for choosing Tiara Beach Hotel for your holiday. We thank you for sharing with us your feedback and for your good note. As we continually wish to improve the excellent levels of service and quality of our facilities, your feedback is very valuable. Please be sure that we are continually working to offer you the best as possible in every department.It’s always a big honor for us to satisfy all our guest’s expectations and we hope to have you back with us in the very near future. Happy regardsthe Tiara Beach Team
Dear cath g,First of all we would like to thank you for spending time to write a review through TripAdvisor. As the well-being of our guests is of great importance to us, we want to make sure that everyone is provided with our best service at all times. Therefore we highly appreciate your compliments.It's great that you enjoyed your stay in our comfortable rooms and we are always pleased to hear what a good job the entire team has done to make you feel welcome and special during your stay. All the pleasure was shared with the entire team and we hope to see you again in the future. Best regardsthe Tiara Beach Team
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