Cererea dumneavoastra nu a putut fi procesata
Cerere procesata cu success
Hotel mare, cosmopolit, frumos, curat, personal amabil si vorbitor de limba engleza, echipa de animatori simpatica, care stiu si cateva cuvinte in limba romana, meniu diversificat, desi la mesele de pranz si cina existau invariabil pizza si cartofi prajiti, camere spatioase si racoroase desi afara am avut si peste 31 grade C. Minusuri: parcare platita(15 leva/zi), wi-fi free doar in zona receptiei, dar foarte slab pentru a determina sa cumperi pachete orare de acces la internet.
Este un hotel la care serviciile se deterioreaza de la an la an. Cearceafuri rupte in camere, fete de masa rupte la resturant, mancarea deosebit de proasta. Se merge pe principiul "nimic nu se pierde, totul se transforma". Ceea ce ramane de la micul dejun apare la pranz transformat in supa. Carnea care ramane de la cina apare a doua zi la pranz sub forma de tocana de legume cu carne sau alta minunatie. Rosiile, castravetii, ceapa, etc, care raman neconsumate se transforma in salata alterata cu miros de cepa stricata si cu rosii intrate in fermentatie. Singurele lucruri remarcabile sunt curatenia din camere si amabilitatea personalului, incepand de la receptie si terminand cu personalul de la piscina. In concluzie, de cand hotelul nu mai apartine de lantul Iberostar, nivelul serviciilor a scazut considerabil, iar hotelul nu merita cele patru stele, cel mult trei stele superior si asta datorita camerelor spatioase.
Dear Jim L,Thank you for taking the time to review our hotel on TripAdvisor and for your friendly open words you shared with the online community. We all are delighted to hear that you arrived back home well and safe and that you had been very much satisfied with the hospitality and service provided by Tiara Beach Hotel Team. It is amazing that you were satisfied with the service our staff provided during your stay and that you also experienced our beautiful food’s varieties. It’s a big pleasure to read you enjoyed our food, just waiting to welcome you all again in the near future for another great experience. Happy regards, the Tiara Beach Team
Dear Dianeterese,Thank you for the candid and refreshing review left on our TripAdvisor page recognizing the important attributes of the hotel. Our entire staff takes pride in keeping the hotel in amazing shape for our guests. We cannot wait to share your comments with them. It’s a big pleasure for us you loved our great hotel and your compliments are heartening for us. In more, we are always glad to read comments and see good compliments as yours because we hardly work to give the best service to provide our guests and enjoyable holiday and now we have more determination to continue. It was certainly a pleasure looking after you and we hope to welcome you soon again. Sunny regards, the Tiara Beach Team
Dear ianmorris69,Thank you very much for taking the time to a positive feedback. We thank you for praising our location and the beautiful view which promote relaxation. Our staff do ensure that the holiday of our guests is the best it can be and we appreciate very much your recognition in this matter. Furthermore we are very happy that we could me your taste with our delicious fresh culinary offer. It was certainly a pleasure looking after you and we hope to welcome you soon again. the Tiara Beach Team
Dear RasmusAndre,Let us express our sincere thanks and appreciation for your kind words and to be given the opportunity to extend our hospitality. We all strive to make our guests stay a memorable one with offering a warm and genuine service. One of our main goals is to offer delicious culinary and it is great to see that we have met your taste. Also we are delighted to hear that you also were fully satisfied with our location . All the pleasure was shared with the entire team and we hope to see you again in the future. Best personal regards from Sunny Beach, the Tiara Beach Team
Dear caroline b,Thank you for your feedback and that you have taken the time to describe your impressions. We are glad you loved our comfortable rooms and service especially our culinary offer. We hope to see you soon with us for another great vacation in our hotel, the Tiara Beach.Best regardsYour Tiara Beach Team
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