Cererea dumneavoastra nu a putut fi procesata
Cerere procesata cu success
Recomand acest hotel din toate punctele de vedere: locatie excelenta ,masa ireprosabila la fel ca si curatenia,personal amabil.O minivacanta foarte reusita!de preferat alegerea camerei cu vedere spre mare ,ofera o priveliste superba!Un aspect foarte placut a constat ca la ora 11.00 cand am sosit ne-au facut si check-in-ul ,in conditiile in care pe voucher trebuia sa ne cazam dupa ora 14.00.
Dear Clit2ras,on behalf of our team and the whole Hotel Management I would like to express you our deeply grateful, not only for giving us 5 stars, but also because the way you described your satisfaction and experience. We are gonna to stay as friendly as we are in the future seasons aswell and trying to be more than ever service-oriented. We are looking forward to meet you againBest regards
Dear Zaneta M,On behalf of the whole staff at Sol Luna Bay & Mare Resort I would like to thank you for your review on TripAdvisor and for your high recommendation. I am very glad to read that you have enjoyed a “high quality” during your stay at our hotel. We will be delighted to welcome you soon again here!Kind Regards,
Dear DavrosFelli,On behalf of the whole staff at Sol Luna Bay & Mare Resort I would like to thank you for choosing our hotel and for sharing your impressions on TripAdvisor. We are very glad that you have enjoyed a lovely holiday with your family in our house. At the same time I am sorry that our Italian restaurant did not quite impress you. Regarding to the indoor pool I should say that, as everywhere described, we have it opened and heated only in the low season - in May, September and October. I hope that you’ll allow us to welcome you here again next year!Kind Regards,
Dear Emiliyan,On behalf of the whole staff at Sol Luna Bay & Mare Resort I would like to thank you for choosing our hotel and for sharing your impressions on TripAdvisor. It was a pleasure for me to read your detailed and nice review in this humorous and kind style. We are very glad that you have spent a very nice holiday with your family at our place and that you mean to visit us again next year. I would also like to assure you that we have read your remarks about the things that have thrown a bit shadow over your stay and as management we will consider them very seriously. Please allow me to bring a little light on some of your points. The single panoramic elevator near the reception is really used more intensive, especially at meal times, and if you are in a hurry, you can avoid it by using the stairs or the triplex elevator which is located in the part of the building where all of the rooms are accessible. The cost for maintenance of the parking lot area and its security is not calculated in the general price for the stay. We consider this not as a kind of “discrimination” but fair to the majority of the guests which arrive by plane. Therefore it is extra charge. Once again I would like to tell you that I appreciate your style and the kind words about our staff and hotel, and I really hope to see you soon again at Sol Luna Bay & Mare Resort!Best Regards,
Dear Daniel D,I would like to thank you on behalf of the whole staff at Sol Luna Bay & Mare for choosing our hotel and for sharing so enthusiastic your impressions on TripAdvisor. We are very glad that you have spent a great and lovely holiday with your family on your first Bulgarian visit and that we succeeded to surpass your expectations. Your report is so detailed and informative that I cannot add anything except to thank you once again for it, and to hope that we will welcome you here again next year.Best wishes
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