Cererea dumneavoastra nu a putut fi procesata
Cerere procesata cu success
Impresia generala: hotel bun, l-as recomanda oricui.
1. Interactiunea cu personalul hotelului; foarte politicosi, ne-au ajutat cu informatii oarecum nestandard si mai ales au stiut sa creeze o atmosfera primitoare fara a deveni prea familiari.
2. Locatia; exact langa gradinile Mirabell, liniste, la 10 minute de mers pe jos de gara si 10 minute de centru
1. Micul dejun. Ceva mai putin variat decat la alte hoteluri Sheraton dar totusi suficient de multe optiuni.
2. Camera. Mobilierul putin uzat dar nu atat de mult incat sa fie deranjant. Baia impecabila. Internet wireless in camera.
Puncte negative: nu
Per total, a fost un hotel care a "lucrat" bine cu restul Salzburg-ului pentru a ne face sa plecam placut impresionati.
Dear "welovesunshine2",Thank you for your feedback. I am very happy to hear that you were satisfied with your stay at our hotel! My team and I are looking forward to hopefully welcoming you back at any time!With best regards,Herbert Mosbruck
Dear "HampshireProf",Thank you so much for your feedback. It is lovely to hear that you were satisfied with the staff and the service provided could meet your expectations.I am sorry to hear that the breakfast was a little pretentious for you. We would also offer a continental breakfast or á la carte breakfast instead of the big buffet, as our utmost priority is to offer our guests different opportunities.As the Mozartweek is peak season in Salzburg, we are normally quite short with rooms facing to the parkside. Next time please contact me directly, to ensure we have prepared a nice room for you. Thank you again for the time you spent to write this comment and we are looking forward to welcome you again in the future.Best Regards, Herbert Mosbruck
Dear Mitch,Thank you for your comment - I do really appreciate it.I am happy to hear that you were satisfied with the hotel and the rooms.On the other hand I would like to apologize for what might went wrong with the communication between my team and you. I have already talked to my staff members to figure out the issue.Nevertheless, we would be very happy to be able to host you again!With best regards,Herbert Mosbruck
Dear Cathy,Thank you for your lovely words. I am happy that you enjoyed your stay and especially our room service. I have forwarded your comment to my team.We are all looking forward to hopefully welcoming you back soon!With best regards,Herbert Mosbruck
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