Cererea dumneavoastra nu a putut fi procesata
Cerere procesata cu success
Este prima oara cand am fost la Roma si m-am cazat la acest hotel SANTA COSTANZA ...mi-a placut foarte mult . Zona linistita , aproape de centru , personal foarte amabil , la receptir este si un domn roman care m-a ajutat foarte amabil cu sfaturi unde sa merg si ce sa vizitez , curatenie desavarsita ,micul dejun foarte variat si bun ...numai cuvinte de lauda . IL RECOMAND DIN TOATA INIMA !!
Dear Mr "Frank L",Thank you for your comments, in which you drew our attention to your experience while guest at the S.Costanza Htl.We are very sorry to hear that your stay was not as positive as the ones of other guests who reported their comments on this site, especially regarding the feedback about our Staff assistance. We apologize if the room size negatively affected your stay with the result of a personal perception of below average experience.Please rest assured that we will review your comments and take any action we will feel required. Our aim is that every guest who visits us enjoys their stay as fully and as richly as possible. We regret your stay with us was perhaps not what it should have been. We trust that should you ever return to Rome, you will consider giving us an opportunity to counter your criticisms by visiting us again. With kind regards,Stefania Catozzi
Dear "nesatom" ,Thank you very much for positive feedback and for your nice review!I'm very glad to know that you loved the Santa Costanza Htl especially for the staff.I have passed on your kind words to all the team here at the hotel. We are very much grateful for your compliments! We hope you will join us again in the near future for more of our excellent service that we pride ourselves in delivering to our guests. With best regards, Stefania Catozzi
Dear "Mandy S",first and foremost thank you for your feedback following your recent stay with us.We are very glad to know that overall we met your expectations and that you enjoyed the hotel location useful for your stay in Rome. On the other hand, we are sorry to read your problems experienced with our Staff usually guest oriented and warm with all our guests. I will investigate in order not to have any troubles in the future. Once again, we appreciate you taking the time to share your comments with us and we hope to see you at our Htl santa Costanza soon in the next future. With best regards,Stefania Catozzi
Dear Patmcqueen1960,Thank you for your 4-star review and to have chosen for our Hotel Santa Costanza for your stay in Rome. I am delighted to read such a gleaming report of our Hotel, facilities, staff, location.I have shared your review with my whole team. We are very much grateful for your compliments!It is our goal to consistently provide customer satisfaction and your comments are very important to us. The feedback we receive from valued guests like yourself, enables us to keep up the good work.Once again, we appreciate you taking the time to share your comments with us and we hope to see you at Hotel Santa Costanza again in the future. With Best regards,Stefania Catozzi
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