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Hotelul este o destinatie ideala pentru cei ce doresc un sejur linistit si confortabil.
Locatia este ideala: o plaja lunga si destul de lata cu apa f.limpede si care se adanceste acceptabil nu brusc cum se mentioneaza in unele comentarii.
In luna iunie 2015 umbrela si doua sezlonguri costau 5 Euro iar o masa de pranz servita la restaurantul propriu era 12 euro cuprinzand starter,supa , salata, felul principal si desert.
Cea mai apropiata taverna in care se putea servi masa este in satul Possidi la circa 2, 5 km; dar pranzul era net mai scump decat la hotel.
Doua elemente de farmec impresioneaza in mod cat se poate de placut: adierea de aer racoros din varful dealului cu pini unde sunt bungalourile si apusul de soare magnific.
Recomand hotelul fara rezerve si as mai reveni.
Personalul este extrem de amabil si instruit, la receptie vorbindu-se engleza la perfectie.
Preparatele de la mic dejun si cina erau delicioase si suficiente ca diversitate.
Curatenia in camere se facea zilnic si ireprosabil.
In general in hotel totul era f. bine intretinut si facut cu bun gust.
Dear Mr Tuqe During your stay the staff and management tried very hard to please your personal preferences and desires. Unfortunately our efforts, and actions to make your stay more comfortable, were not enough to meet your expectations and demands.We, at Possidi Holidays Resort are aware that our guests have high expectations, we strive to meet those demands and create memorable experiences. We whole heartedly offer services, and try to establish relationships with our clientele, taking into consideration different requirements and behaviour.Your opinion is respected and valued, although we must also take in account the positive and reliable views of other guests. Throughout the years we have been rated with 4,5* on TripAdvisor, 8,4 on Booking.com, and a total 92% as GRI ( Global Rate Index , evaluated by Reviewpro) i.e Location 9,5 - Food 8,9 - Cleanliness 9,7- Service 9,4- Personnel 9,5.These results speak on their own. Therefore we choose not to add any other comments and emphasis to your harsh opinions.Obviously as you mentioned, we will not be welcoming you to Possidi again.Please be sure that generally, comments like yours make us more eager and committed to continue in offering quality and value for money holidays.P.KalantzisManager
Dear Anca, First of all, we would like to thank you for choosing our hotel’s a la carte restaurant and we do believe it was the right choice.We are truly sorry for your negative comments, which in turn evoke further questions as to what could have possibly gone so wrong , since the high level of services, the standard quality of dishes offered in our a la carte restaurant are both acknowledged and appreciated by our clientele.Our Chef, together with his experienced team, have designed and offer an a la carte menu full of choices and different dishes which can satisfy even the most demanding guest.Our constant aim and philosophy is to provide well prepared dishes, inspired by the Greek traditional cuisine along with high-standard service, hospitality and reasonable prices.Along with other quality restaurants in the area, our a la carte taverna has always been proven as one of the main choices , not only for the hotel guests, but also for many residents of the area and passers-by.We would like to assure you that the specific dishes mentioned, are among the most popular of our restaurant, and we have never had any complaints as the ones you described.Nevertheless, it is widely known that a specific dish might not come up to a guest’s expectations, which is something very natural to happen in the food and beverage services. Therefore, we would be more than happy if you had informed the Restaurant Manager on the spot, so as the Chef could have prepared it to your liking.Regarding your comment on the other hotel guests dining experience. We consider it rather unfortunate, and sorry, that you are commenting on something that other people were eating, and dishes that you never tasted for yourself, so we find it hard to comprehend and accept your opinion on these meals. Just for your information, the opinion of those who tasted the dish in question were far from negative, and quite the opposite of yours. This dish is called “Pilioritiki Tigania” (fried pork pieces, cooked in red matured wine, served with Basmati rice, saffron, spices, and black raisins).Last but not least, we would like to inform you that we take all of our guests comments into serious consideration. Of course, we are not at all pleased with the given rate, which among others, is aiming in punishing us. Please rest assured that your rating and comments are making us more eager to improve offering value-for-money services.We would be glad to welcome you back in the near future , assuring you of our strong efforts in providing you with best services and an excellent culinary experience.P.KalantzisGM
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