Cererea dumneavoastra nu a putut fi procesata
Cerere procesata cu success
Am avut ocazia sa stam la acest hotel superb amplasat in Budapesta, vis-a-vis de Parlament, prin cumpararea unui voucher de pe un site de cumparaturi colective, unde pretul a fost redus fata de pretul normal.
Am beneficiat de doua nopti de cazare cu mic dejun si parcare inclusa in pret (149 euro). E foarte avantajos faptul ca doi copii pana la 16 ani sunt cazati gratuit in camera cu doi adulti. Camera a avut vedere spre Parlament (acestea au fost conditiile voucherului), o panorama superba.
La sosire, esti intampinat cu o primire <personalizata> pe ecranul LCD-ului din camera :-)
Camera este foarte mare, are pat matrimonial si o canapea extensibila (numai buna pentru doi copii!), baia e formata din doua incaperi, wc-ul intr-una din ele si chiuveta cu vana in cealalta (am observat la mai multe hoteluri din Ungaria acest lucru ... era ok daca exista o mini chiuveta si in incaperea mica). Mi-a placut ca exista un difuzor si in tavanul baii si puteai auzi sonorul televizorului (la care-ti puteai conecta mp3-playerul daca doreai).
Accesul se face cu card si acesta e folosit si in lift. Exista si internet free in hotel, in plicul in care am primit cele doua carduri de acces era trecut userul si parola pentru a-l accesa.
Minibarul era plin cu de toate dar foarte, foarte scumpe...
Exista si o cana fierbator, pliculete de ceai, cafea, zahar, pahare, cesti, desfacator de vin etc.
Micul dejun era foarte variat, inclusiv cu colt BIO si colt de fructe si branzeturi.
Exista centru fitness si sauna la dispozitia turistilor.
Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Budapest Danube. I regret to learn that your experience was not up to your standard due to some unfortunate situations that could have been avoided.I understand your disappointment with regards to the quality of service and ask you to accept my sincere apologies.therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your comments to our laundry service. We appreciate sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please be Informed that the "YOU" internal direct line which is available 24 hours to our guests, is implemented to assist them during their journey at the Novotel Budapest Danube. i will personally remain upon your full disposal for any additional information needed. Sincerely, Amine ZUNGI
Dear Diego, Thank you so much for taking the time out to write about your recent stay with us. It's so great to hear that you enjoyed your stay and the convenience of our location!The main feedback you gave concerning breakfast and Restaurant, were brought to the attention of my Food & Beverage Manager. Once again, thank you and we can’t wait to welcome you back for another wonderful stay at the Novotel Budapest Danube in the very near future.Best RegardsAmine ZUNGI
Dear Guest,Thank you taking the time to give us your comments of your stay in the hotel.I apologize for some inconveniences you had encountered and serious actions will be taken for this.Nevertheless, I hope you had a good time visiting and enjoying Budapest.Yours Sincerely,Amine ZUNGI
Dear Guest It was an absolute pleasure having you here! Thank you for being so kind and for choosing us during your visit to Budapest!Best RegardsAmine ZUNGI
Dear Guest We were more than happy to know that we were able to accommodate your special request, and that you enjoyed every moment of it! We really appreciate your loyal patronage, and would be honored to serve you next time in the Novotel Budapest Danube Yours Sincerely Amine ZUNGI
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