Cererea dumneavoastra nu a putut fi procesata
Cerere procesata cu success
am stat recent in acest hotel (iunie 2014).
Pro: mare, curat, bine dotat (mai ales la mancare), gradini frumoase, personal serviabil.
1. toboganele cu apa aveau apa doar pana la ora 12 si apoi 14-16, exact cand era arsita mai mare. Cum copiii nu aveau cum sa stea afara dupa pranz si pana pe la ora 16, balaceala lor se limita pana la ora 12.
2. la fel cu celelalte activitati in aer liber: toate se inchideau la ora 16-17. Inteleg disperarea unor turisti de a se praji la soare, dar totusi mai sunt si oameni responsabili care pot obtine un bronz sanatos. E vara, ziua e lunga, nu cred ca e problema de a plati prea mult curent electric (nocturna)
3. am inteles ca pisicile sunt f importante in Turcia si ca cele din incinta hotelului erau vaccinate si spalate, dar aveau doua pisici horror: zgarda le rosese pielea gatului si sangerau, una era chioara de batrana ce era... De-a dreptul disgratios, mai ales in timpul meselor, cand se plimbau printre picioarele turistilor
4. programul de masa era neadecvat: micul dejun tinea pana la 11.30, iar pranzul era intre 12-14. Apoi... nimic pana la ora 19 (erau niste gustari, dar care se terminau f repede la cati turisti erau). Practic micul dejun si pranzul aproape ca se suprapuneau, iar apoi mureai de foame
Per total nu-i un hotel rau, dar e loc de mai bine pentru cele 5 stele pe care spun ca le au.
Dear guestThank you very much for your honest feedback. We are deeply sorry to read your disappointment in your accommodation. We would like to sincerely apologize for the difficulties encountered during your stay. Please kindly note that during winter period ( November - End of March) all outlets etc are closed. Depending on weather conditions some might be open but with beginning of April all pools, snacks, bars are open. As we would hope to see you return to Miracle Resort so we may be given an opportunity to rectify the situation you experienced.Best RegardsMiracle Resort HotelTeamcrm@miracleotel.com
Dear Guest, Very many thanks for your wonderful review of our hotel. It is always heartwarming for us to hear that our guests have enjoyed their stay with us and we will ensure that your kind comments regarding our colleagues are passed on to them. We sincerely hope that you spend many more special occasions with us. Every time you need a time out, book and come, we will take care of you.Warm regardsMiracle REsort HotelTEamcrm@miracleotel.com
Dear Guest, Very many thanks for your wonderful review of our hotel. It is always heartwarming for us to hear that our guests have enjoyed their stay with us and we will ensure that your kind comments will be shared with our colleagues. We sincerely hope that you spend many more special occasions with us and hopefully also during the summer when everything is running outside.Warm regardsMiracle Resort HotelTeamcrm@miracleotel.com
Dear Guest,Very many thanks for your wonderful review of our hotel. It gives us great delight and always heartwarming for us when our guests enthuse about their stay with us as this is proof that we are doing a good job. We hope to be able to welcome you back again in the near future. Warm regardsMiracle Resort HotelTEamcrm@miracleotel.com
Dear guestWe appreciate you taking the time to provide us with your feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. I was surprised to read your comments regarding our employees, who are always be praised by our guests for their friendliness. Despite this, we hope to be able to welcome you back on a return visit to Antalya.Kindest regards Miracle Resort HotelTEam
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