Cererea dumneavoastra nu a putut fi procesata
Cerere procesata cu success
un hotel care isi merita fiecare steluta. piscina era incalzita la 31 de grade. camera de ski-uri avea sistem de incalzire pentru clapari. orarul de transport hotel-gondola era respectat. un sejur reusit.
Dear Mr. T.Thank you for your review!We are trying to fulfill all our clients preferences about the accommodation.We would like to inform you that we didn't have the bed preferences for your group, and 10 minutes after you had stated your bed preferences we have changed your room.Please note that if you had informed the hotel staff about being cold in your room we would have fixed that problem.We would like you to give us another chanse by beiing our guest, so we could change your views for our hotel.Maria Govedareva,General Manager
Dear Sir/ Madame, Thank you very much for your excellent review!We are happy to hear that you had enjoyable stay at our hotel!It is a pleasure for us that you like the new SPA center, the hotel, the staff who is very polite.Our job is а mission for us and your assessment is a reward for us.We are child friendly and we are happy that children had a great time full with fun and positive emotion during your Christmas holiday!We will be glad to welcome you again as guests at Lucky Bansko Aparthotel & SPA!Kind regards, Mariya GovedarevaGeneral manager
Dear Emiliano,Thank you very much for your nice review!We are happy to hear that you had enjoyable stay at our hotel!It is a pleasure for us to know that you liked the new SPA center, the hotel and our services!We will be glad to welcome you again as guests at Lucky Bansko Aparthotel & SPA!Kind regards, Mariya GovedarevaGeneral manager
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