Cererea dumneavoastra nu a putut fi procesata
Cerere procesata cu success
un hotel care isi merita fiecare steluta. piscina era incalzita la 31 de grade. camera de ski-uri avea sistem de incalzire pentru clapari. orarul de transport hotel-gondola era respectat. un sejur reusit.
Dear Ms. Liljana J,Thank you very much for your nice feedback!We really appreciate your positive opinion for Lucky Bansko Aparthotel SPA & Relax, it motivates us to do our best for our guests!We will be glad to welcome you again as our guest and celebrating your birthday with us to become a tradition.Kind regards,Mariya GovedarevaGeneral Manager
Dear Sir/ Madame,Thank you very much for your review!We are happy to hear that you liked the breakfast, our Spa Center and our rooms.We apologize for any inconvenience caused due to loud music in the Spa Center and we are really thankful for sharing this with us.Our team will take care of the problem.We hope to see you again as our guest and we promise you unforgettable vacation.Kind Regards,Mariya GovedarevaGeneral Manager
Dear Mr. George H., Thank you for your review!The feedback is always very important for us to improve our accommodation and service.The apartment you were accommodated is the highest class in our hotel – Apartment Executive.This is the first time we receive such a complaint about this apartment. Furthermore, last year the frame and window were completely changed for a better heating insulation. Every year we make inspection in each room and if there is an issue we immediately undertake measures to replace the window frame. If we were informed, that you had problems with the room earlier, not at check out, for sure we should make our best to solve the problem. The convenience of our guests is our main priority!We are really sorry about your complain!We will be glad to welcome you again at Lucky Bansko SPA & Relax and ensure the expected quality and comfort for you and your family!Kind regards, Mariya GovedarevaGeneral manager
Dear Mrs. Zoe M,Thank you for taking the time to share your experience from your recent stay at Lucky Bansko Aparthotel SPA & Relax!We appreciate and consider your comments regarding our Apartment Executive, our location and our breakfast options.We are delighted you had a nice stay and found our location convenient.It will be a pleasure to welcome you back at Lucky Bansko Aparthotel SPA & Relax!Kind Regards,Mariya GovedarevaGeneral Manager
Dear Mr. Omer E.,Thank you for your review!It is a pleasure for us to know that you liked the Presidential suite, the restaurant and the facilities in our new SPA center!We will be glad to welcome you again at Lucky Bansko Aparthotel & SPA!Kind Regards,Mariya GovedarevaGeneral Manager
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
© 1991 - 2017 JEKA TURISMToate drepturile rezervate.Termeni si conditii