Cererea dumneavoastra nu a putut fi procesata
Cerere procesata cu success
Nu sunt deloc impresionat de hotelul acesta.
In primul rand o camera dubla costa 300 Euro, si camera era mai mica decat livingul meu...
Wireless il inchiriai cu 10 Euro pe zi (Exagerat zic eu).
Dar are si unlele plusuri, cum ar fi:
Este foarte aproape de Parlament si cateva cafenele din zona.
Micul dejun a fost de nota 8/10 deci bun
Staff-ul- cu el nu am avut probleme, saritori si cumsecade.
Per total am plecat dezamagit nu isi merita cele 4 stele (parerea mea)
Dear BSF-LxThank you for taking the time to give us your opinions. From your description I cannot work out which room you are referring to or even who you are, as you have written anonymously. We have a 24 hour Reception and high levels of staff service, along with a welcome letter with the names of our Managers on it...We are available 24 hours a day to serve our guests and to improve any aspects of your stay that we can. However, you do have to tell us, whilst you are here :)Our website describes in great detail the various rooms and has photos of every room type, along with clear descriptions. That way you can look before you book and request a specific room. From your description you had an un-renovated Economy Room (our best priced). You could have upgraded for a very small amount...the choice is yours.All our rooms are made up during guests stays, except where guests leave a Do Not Disturb sign on the door - some do this all day ... Our Housekeeping staff are all our own permanent staff who have been with us for many years and who, in our opinion do the most wonderful job.The key cards are being upgraded to no tough RFID ones, although with 107 rooms and at a high cost it does take some time. Most rooms now have the new system.My apologies for our grunting night receptionist. I shall pass your comments on to him and ask for an explanation. We all expect more than a grunt from our staff !We look forward to welcoming you back to our family run hotel the next time you are in Brussels and would be very happy to show you different room types that might suit you better
Dear Larisa Petruta CThanks for your nice words :) WiFi is free and at a minimum of 5mbps all over the hotel and in the rooms. A high speed version at 35 mbps is free if you book direct with us...and why wouldn't you when Booking.com and other sites are at least 19 eur per room more expensive !!!
Dear Wendy BThanks for your very positive review after your recent stay with us. Michael sends his regards and looks forward to your next visit
Dear HolmessueGlad you enjoyed your stay. Alessandra is very happy to hear her work was appreciatedWe look forward to welcoming you back soon
Thank you for your comment which warms our heart, it's very important for us to be of service. Have a good day !
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
© 1991 - 2017 JEKA TURISMToate drepturile rezervate.Termeni si conditii