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Camerele situate catre piscine au o vedere frumoasa catre rau si catre vapoarele care fac croaziere.Daca va asteptati sa vedeti marea insa de pe balcon, veti fi dezamagiti, deoarece trebuie sa-ti mijesti bine ochii ca sa iti dai seama ca la linia orizontului este marea.Hotelul este situat intr-o zona arida, iar imaginea din afara zidurilor hotelului erau a unor plantatii de pepene la momentul in care am fost acolo. Hotelul asigura transport la mare cu un autocar la ore fixe, ultima cursa fiind la ora 19. Daca doresti sa vezi dupa aceasta ora marea, trebuie sa ai un puternic simt al aventurii ,deoarece soseaua nu are trotuar ,se afla in afara zonei turistice si este o portiune in care traversezi o padure( tufaris ) pentru a ajunge la mare.Distanta pe jos este aprox. de 25 minute, mers intins.Plaja este neingrijita, lipsesc animatorii,nu corespunde unui hotel de 5 stele.Am fost multumita de personalul hotelului, servirea si mancarea foarte diversiificata,la nivelul unui hotel de 5 stele
.Programele de animatie seara si ziua la piscina sunt variate.Nu m-as mai intoarce la acest hotel.
Dear seholde,Thank you for your review here on TripAdvisor! First of all thank you for your nice comments regarding our clean and modern. facilities.We are disappointed to hear that we couldn't meet all your expectations. We would like to apologize most sincerely for the inconveniences caused. We greatly appreciate your feedback to achieve the highest quality standards. Your invaluable feedback has been shared with respective department heads and the raised issues are to be addressed accordingly. Please rest assured that we would like to inform you that we continuously carry out improvement and maintenance works to ensure the comfort of our guests. The entire team of Hotel Lake River looking forward to welcome you back again and assuring of our best services at all times. Best regards,Your Lake River Side Team
Dear carmal50,Thank you for your nice feedback! We are very pleased to learn how much you enjoyed your stay in our hotel, and we would like to thank you for letting us know how much impressed you are by our clean room with great shower big enough for two.Customer care is among our highest priorities and it is always gratifying to receive such praise, so we will make sure to share your comments with them.Looking forward to welcome you again in our hotel. Kindest regards,Your Lake River Team
Dear Nathaniel W,Many thanks for your nice review!It makes us very happy that you are fully satisfied with our services. Your words are very encouraging and were gladly shared with our entire team. Especially our SPA and reception team appreciates your kind words!It would be a pleasure for us to welcome you soon again!Best regards,Your Lake River Side Team
Dear Qudsia,Thank you very much for your detailed description of your recent stay with us.We pay attention to all comments and we always try to meet our guests’ expectations. Our aim is to always offer our guests a great holiday experience and we are sorry you left disappointed by a number of issues. Be assured however that we take them very seriously and use them to improve our service. Especially your comments about the service of our housekeeping will be noted and discussed within the team in order to avoid such inconveniences in the future.Nevertheless we are glad to read that you liked our kids club and the evening shows and that you praise the beach, lobby and pool area.Thank you for choosing our hotel and for bringing some points to our attention. We hope to be again your host in future to show you our improvements.Best regards,Your Lake River Side Team
Dear Toni W,We appreciate you taking the time to leave detailed feedback of your stay, and are delighted that you enjoyed your stay with us. It's a pleasure to hear from you, and wonderful to receive such glowing feedback!We strive to provide the high standards of service that our guests enjoy and have come to expect from our Brand. It is therefore very rewarding when this has been achieved and our efforts kindly recognised by valued guests such as yourself. We have shared your kind comments with the team, and we are all very motivated by your encouraging words.How wonderful that you plan to return! It will be a big pleasure to welcome you back!Kindest regards,Your Lake River Side Team
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