Cererea dumneavoastra nu a putut fi procesata
Cerere procesata cu success
un hotel bun, dar nu de 5 stele intradevar,eu ersonal i-as da un 4*.un concediu frumos,mancare buna si diversificata,camera curata,se schimba prosoapele zilnic,lenjeria la 2 zile,minusuri la acest hotel :furnici in camera si nu mi se pare ok,si seslongurile la plaja 7E,cam exagerat pretul!Chiar si asa merita hotelul raportat calitate pret!
A fost una din cele mai urate experiente ale mele la vreun hotel.
Am luat o oferta de Paste. Nu spun de mancare decat ca era infim de putina iar la masa traditionala am primit oua stricate.
In camere era foarte frig si nu exista posibilitatea sa dam drumul la caldura.
Am platit camera cu vedere la mare si am primit una la demisol,cu copaci in fata,deci marea stiam doar ca exista pe undeva.
Cand au fost contactati de agentia de turism din Grecia,cea partenera cu una din Romania,au spus ca am fost client cu probleme si nimic nu mi-a convenit.
Nu voi uita niciodata experienta avuta la acest hotel si vacanta stricata din cauza celor de acolo!!!
Poor value for (the lot of) money paid. We booked 8 nights, but left earlier. Small bathroom, the shriveled door cannot be widely open because it hits the sink. Telephone in the room is not functional, but only for decoration. TV table in the room is actually an ordinary plastic table for terraces. Poor breakfast, the same every day. Noisy room, we've been awake very early every single morning by the noise made by utility personnel. No entertainment offered to guests, nothing to do at evening. Arrogant and rude reception personnel.
We've been charged for the use of the safe in the room (!).
We paid for Internet but were unable to connect, no connection available at all.
We paid for sea view but got trees and road view.
At the time we booked, they said dinner for child will be charged 8 euro/meal. When arrived there, we've been charged 10 euro at first meal, then after 20 euro/meal for the child.
Unpleasant experience, definitely not a "luxurious 5* hotel".
Dear GuestIt is gratifying to know that you have enjoyed your stay at the hotel and that you were particularly satisfied with the resort facilities, our people and services. Your comment regarding your accommodation is so invaluable in our constant efforts to exceed our guests' expectations. We thank you so much for your patronage and look forward to welcoming you back soon.Best Regards,Ilio Mare Management
Dear Valued Guest,Thank you so much for this sincere and rewarding feedback. It is from your comments that we will be able to uphold our commitment to excellence. I am positive that a lot of travellers, wil benefit form your review. We are looking forward to welcoming you back at the hotel.Ilio Mare Management
Dear Guest. Thank you for your positive comments. We all are so glad to hear that you enjoyed your stay with us! I all hope to meet you again soon in our hotel and our entire hotel staff will enjoyed catering to your needs again. We remain at your disposal.
Dear guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We would like to assure you that the entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We all hope to see you again.
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