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Am stat la hotelul IBEROSTAR ANTHELIA in iunie 2016 , 2 adulti si 2 copii 6 si 13 ani. Hotelul este situat foarte aproape de 2 plaje superbe de pe coasta Adeje , plaja Fanabe si plaja del Duque, amandoua foarte frumoase , amenajate cu sezlonguri si umbrelute, contra cost ,dar care pot sa stai si pe prosop la liber, intr-o zona cu multe restaurante si magazine .
Hotelul este situat pe o suprafata intinsa, cu gradini deosebit de frumos amenajate ,cu 3 restaurante mari , cu servire ireprosabila. Am stat intr-o Family room-2 camera interconectate, cu priveliste superba spre mare. Camerele mari, curate. Piscinele sunt destul de libere, desi inca se practica lasatul prosopului pe sezlong .., cu servire a bauturilor la sezlong..Am apreciat foarte mult piscina cu apa incalzita.Micul dejun cu multe sucuri natural facute pe loc, cu mancare de la mancarea specifica micului dejun englezesc, pana la mancarea spaniola si buffet dietetic. Hotelul are o serie de activitati pentru copii si adolescenti , dar la care nu am participat, am preferat sa ne plimbam.La receptie gasesti atat informatii despre orice de pe insula, cat si posibilitatea de a achzitiona excursii.
Chiar ne-a placut hotelul pentru ca este elegant, anagajatii sunt discreti si eficienti,la urmatoarea vizita ne-am caza in acelasi loc..
Dear Tara, First of all we want you to know that we appreciate you taking the time to notify us through Tripadviosor about your recent holiday at IBEROSTAR Anthelia and we are sorry that you felt your experience was not as perfect as it should have been.We want to take this opportunity to assure you that all of our associated tour operators are very well informed about our hotel, its facilities and the services we can provide for our guests whilst in our hospitality. It saddens us to read that you feel your experience fell short of your expectations due to a misrepresentation by your tour operator and we can only offer our apologies on their behalf.It has also been quite surprising to read your description of our gastronomy offer as it does not reflect the opinions of any of our previous reviews. With gastronomy being such an integral part of our company our team of Executive Chefs throughout the different restaurants in our hotel prepare a wide variety of both local and international delicacies from the finest ingredients available and also regularly rotate our menus so as to cater for all dietary requirements and please the most discerning palates, we really are sorry that we were not able to conquer yours Tara.With regards to noise, we want you to know that we really do empathize with you and appreciate your preference for more tranquil accommodation. However, it is our goal to provide all our guests with the opportunity to enjoy a splendid holiday with the option of evening entertainment and we try our very best to combine these attractions with a well-organized distribution in facilities and time tables to ensure that all our guests with the desire solely to relax are also able to do so.Once again Tara, we thank you for sharing this review of our hotel and although it would appear that it was not the perfect fit for you, we hope you will consider joining us again at one of our many other beautifully located IBEROSTAR hotels for your next vacation assuring you in advance of our dedication to providing you with an excellent holiday experience.Yours Sincerely,Quality ManagerIBEROSTAR Anthelia
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