Cererea dumneavoastra nu a putut fi procesata
Cerere procesata cu success
De fiecare data cand merg la Roma ma cazez in acest minunat hotel.Recomand tuturor celor ce iubesc curatenia, confortul maxim, spatiile mari, servicii de inalta calitate, mancare extraordinara, legaturi directe cu transport din partea hotelului din si spre aeroport si spre zona turistica a orasului.
Dear mofty2013,Thank you for your review.We do appreciate your comments and that you recommend our hotel to other people.We would like just to confirm that the shuttle bus costs 10 euro per person and that people under 16 years are free of charge.Thank you again for your support.We hope to welcome you back very soon.With kind regardsRoberta S.Assistant to the General Manager & Guest Relations Manager
Dear Lisa H,Your comments posted following your visit in June 2016 are so very appreciated! Thank you for your lovely review and five stars rating. It is great to know that you had very good time while staying with us and that our staff made the difference.Thank you again for recommending our hotel and we look forward to welcoming you back soon.Warm regards,Roberta S.Assistant to the General Manager & Guest Relations Manager
Dear suncountry2112,We appreciate your feedback regarding our property. We strive every day to create special experiences to our guests and I am truly sorry we did not manage this for your stay. It is most disappointing to read you received a less than satisfactory level of service from our staff. We can assure you that your experience is not indicative of our usual high standards when it comes to service. Nevertheless, we have taken note of your comments and have shared these with our management team to ensure that this issue is addressed accordingly.Despite your disappointment we do hope you will return to stay with us again at some future date when you can be assured of our very best attention.Kind regardsRoberta S.Assistant to the General Manager & Guest Relations Manager
Dear Hawre D,Thank you for your review and for your kind words on the hotel services.You are right by saying that our hotel stands in a business area and there are no shops or commercial sites besides, but if you have a car within 3 minutes, there is an entertainment village with cinemas, games, bowling, restaurants and shops.We have recently implemented the internet connection. I do apologise if the line was not very speed.Thank you to have brought to our attention your concerns on this issue. We do appreciate your suggestions to serve you better in the future.Hope to have you back again very soon!With kind regardsRoberta S.Assistant to the General Manager & Guest Relations Manager
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