Cererea dumneavoastra nu a putut fi procesata
Cerere procesata cu success
De fiecare data cand merg la Roma ma cazez in acest minunat hotel.Recomand tuturor celor ce iubesc curatenia, confortul maxim, spatiile mari, servicii de inalta calitate, mancare extraordinara, legaturi directe cu transport din partea hotelului din si spre aeroport si spre zona turistica a orasului.
Dear Hannah N,Thank you for your review and comments.We are pleased that you liked our hotel but extremely concerned about your comment on our hotel team. We carefully pick each of our team members based on their friendliness, helpfulness and general customer care skills, as a result we often receive outstanding feedback - it really is our primary objective.It is most disappointing to read you received a less than satisfactory level of service from our staff. We can assure you that your experience is not indicative of our usual high standards when it comes to service. Nevertheless, we have taken note of your comments and have shared these with our management team to ensure that this issue is addressed accordingly.Despite your disappointment we do hope you will return to stay with us again at some future date when you can be assured of our very best attention.With kind regardsRoberta S.Assistant to the General Manager & Guest Relations Manager
Dear kgd1989,What a wonderful review! We really appreciate your enthusiasm describing our hotel and all our services. We will share your comments with all the staff.Thank you again for your support and contribution.Hope to see you again very soon!With kind regardsRoberta S.Assistant to the General Manager and Guest Relations Manager
Dear R_B_Ginger,Thank you for your positive review. We are so glad to hear that you had a very nice stay and you will return to visit us again.Thank you again for your contribution.With kind regardsRoberta S.Assistant to the General Manager & Guest Relations Manager
Dear Frank_ZA,Thank you for your kind review.It was a great pleasure to have you here in our hotel! We do appreciate your comments and suggestions. You are right by describing our hotel which stands in a business area and there are no shops or commercial sites besides, but if you have a car within 3 minutes, there is an entertainment village with cinemas, games, bowling, restaurants and shops. Thank you for your thoughtful comments. We look forward to the opportunity of serving you again in the future.With kind regardsRoberta S.Assistant to the General Manager & Guest Relations Manager
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