Cererea dumneavoastra nu a putut fi procesata
Cerere procesata cu success
Mi-a placut mult acest hotel pentru ca: este exact langa o statie de metrou si a fost super accesibil.
Personalul hotelului foarte prietenos; hotelul linistit; toate acestea au facut sederea in Londra super placuta.
A doua vizita in Londra, tot acest hotel!
Dear Antonis A,Thank you for staying with us and for sharing your experience. It is indeed regrettable that your stay was not 100% satisfactory due to the level of service you received, the layout of the room and the condition of the bathroom. Please accept our sincerest apologies for any inconvenience these may have caused you. I have noted your comments and have forwarded them to our hotel management for the identified issues to be addressed accordingly. We hope we have a chance to host you again in the future. Best Regards,John OCase ManagerIHGService
Dear Lisa N,Thank you for your review. It is nice to know that the staff service and breakfast selection were very well to your liking. On the other hand, I am very sorry to learn that you were not satisfied with the overall condition of the room, cleanliness, and parking facility. Please know we take all the reviews we receive very seriously as this helps us continually improve our standard for quality services and facilities.Should your future travels bring you back to the area, we hope you would consider us again so we can make your stay a pleasurable one.Sincerely,Tracy V.Case ManagerIHGService
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