Cererea dumneavoastra nu a putut fi procesata
Cerere procesata cu success
Hotelul este localizat aproape de plaja cu vedere superba spre mare.
Camerele sunt foarte spatioase si curate.
Personalul profesionist si amabil.
Bucatarii - jos palaria !:)- mancare foarte buna si diversificata !
Dear Bmac232,Thanks for your comment about our hotel. I am glad you liked our room with the two balconies and the views.I know that most of the guests here are German. I could say that from the beggining of Can Pastilla until the end of Arenal, most of the tourists are German.We hope to see you again in a near future.Kind regards,
Dear Alfen,Thanks for your comment about our establishment, and also for giving additional information about the location of the hotel. The people who read your comment can get good information about the distances that you mention.I am glad to know that you liked our food. I have to say that it is true what you mention about the lunch. There is not as much variety as for dinner, and that is because most of the guests, choose the half board rate. The guests who choose the full board rate, are the ones who eat lunch at the restaurant and they are a few.We take good note about your comment that the dishes are not as cleaned as they should be. We will talk to our staff who takes care of the cleaning of the dishes and will tell them to pay more attention when cleanning.Therefore, I want to thank your again, and hope to seeing you in a near future.Kind regards,
Dear Delia B,Thanks for your nice opinion about our hotel. I am glad to know that everything was as you expected. I am happy to know that you liked our food and our breakfast.About the rooms, I want to say that we are planning to renovate them, and have all of them new for 2018.I hope you can visit us in a near future, and that you can see also the renovated rooms.Kind regards,
Dear Gurpreet86,Thansk very much for you comment, but I would like to say that our breakfast is not as poor as you say, because we have all kind of things: cereals, bread, salad things, sweet things, all kind of marmalades, show cooking for eggs and omeletes, and all kind of juices and coffee.I am sorry if you did not feel helped by our staff. We take good note of it, and will tell our staff how important is to attend in a good way to our guests. I also want to apologize if your room was not made one day, we will look into it, to see what could have happened.Finally, all the mornings you can find two persons at the reception, but in the afternoons there is only one person, but I want to say, that if the person from the reception is with a lot of work, this person always asks help to the direction, which is always close to the reception if any help is needed.We want to apologize once more, and we also send you kind regards.
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