Cererea dumneavoastra nu a putut fi procesata
Cerere procesata cu success
Nu o sa stati in acest hotel decat max 1/2 din concediu eu am fost relocat la Aydinbei gold dreams rapid apoi a 2 a zi dupa un scandal monstru cu managerul mi s-a gasit o camera,erau romani din B ce au fost dati tot sejurul la Zen-un hotel tot de 5 stele apropiat.La plecare era un grup de 7/8 familii de romani ce au dormit la receptie cu bratari la mana dupa ce intentionau sa/i dea la alt hotel si ei au refuzat asteptand managerul sa vina.O BATAIE DE JOc este LANTUL EFTALIA
Dear Laura_JKP,We would like to thank you for having taken the time to comment on your recent stay at our hotel and we are very happy that overall you have enjoyed your stay with us.Your evaluation is of special importance to us. The fact that we continue receiving positive reviews like yours is proof of our commitment to consistent and quality service. Your recommendation of our property is also encouraging our Management and staff who ensure that your vacation is relaxing.Thank you once again for your nice recommendation! It will be a big pleasure to welcome you back soon.Best regards,Guest RelationEftalia Splash Resort
Dear Marion C,Firstly, thank you very much for the feedback provided and the time you have taken to share your experiences with us.It is a pleasure to read that you had overall a good holiday with us and that you liked your room, Eftalia Island and the friendly staff. We appreciate also you helpful remarks because only with the feedback of our guests we can make improvements to offer our guests an even better experience.Last but not least: It is not our fault if a mother letting her boy pee into the pool! We also found this not ok! Unfortunately, sometimes we can not influence the behavior of our guests and it is really a big disappointment if guests rate us poorly because of the bad behavior of other guests!Nevertheless we hope that you will give us another opportunity to regain your trust in us as we are sure that we can, and we should do so much better than this.Kind regards,Guest RelationEftalia Splash Resort
Dear RacheyBaby M,Many thanks for your review and for taking the time to express your enthusiasm regarding your most recent visit. Our team is committed to striving to exceed your expectations and we are happy to hear our efforts have been well received. We are delighted to have had the pleasure of making your stay as enjoyable as possible. If leisure brings you to Antalya, we look forward to warmly welcoming you back!Best regards,Guest RelationEftalia Splash Resort
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