Cererea dumneavoastra nu a putut fi procesata
Cerere procesata cu success
Hotel asezat intr-o zona linistita, curat, confortabil, mic dejun inclus bogat si diversificat. Isi merita din plin cele 4 stele. Ma cazez la acest hotel de 6 ani si niciodata nu m-a dezamagit. Poate un pic pretul!
Dear Nick W,Thank you for choosing Courtyard by Marriott Vienna Prater/Messe and that you took time to review our hotel.Your valuable feedback helps us to steadily improve our service and to ensure the ongoing satisfaction of our future guests.We have been very pleased to host you during your visit and are glad to see that you enjoyed your stay at us. The entire team is looking forward to welcoming you once again at Courtyard by Marriott Vienna Prater/Messe.Best Regards,Sonja BohrerGeneral Manager
Dear Beth T.,First of all, we would like to thank you for staying at the Courtyard by Marriott Vienna Prater/Messe again. Your valuable feedback helps us to steadily improve our service and to ensure the ongoing satisfaction of our future guests. Unfortunately we were not able to provide you the expected stay experience this time.Being part of the Marriott family, Courtyard is a so called select service brand, which means that services such as a filled up minibar or room service are not available. They are at your disposal in all Marriott 5 star properties, i.e. JW Marriott, Marriott and Renaissance hotels. We need to stick to brand standards in order not to “mix up” our different hotel products. That is why we unfortunately cannot offer you a filled up minibar.We are always open to face criticism anytime and try to obtain a better understanding. As there is learning of everything, we went through all the delivered information. It is our primary concern to make our guests feel welcome and appreciated. If we were not able to transport the feeling of hospitality, we really need to apologize.Please rest assured that this is not the service we want to display to our guest. Your feedback will be discussed thoroughly with our F&B Management in order to avoid such impression in the future.We truly hope to have another chance to convince you with our hospitality and to prove that our high standards are able to meet your expectations. Best regards,Sonja BohrerGeneral Manager
Dear Guest,Thank you for your feedback and your high rating of your stay at Courtyard by Marriott Vienna Prater/ Messe. We hope that you had a nice time in Vienna and enjoyed your stay at us.With pleasure we are going to forward your very positive comments about our breakfast selection to our F&B department which will be very happy about it. The entire team is looking forward to welcoming you soon again as our very much appreciated guest. Best Regards,Sonaj BohrerGeneral Manager
Dear taborskyjan,We want to thank you for providing us your feedback about your previous stay and we are happy to read that you have enjoyed your stay in general.Please feel always free to get in touch with our team in case that you are facing technical issues (e.g. internet connectivity) during your stay. We are always looking forward to providing you an immediate solution and the expected quality.We are looking forward to welcoming you back.With best regards from Vienna,Sonja BohrerGeneral Manager
Dear Rita D,We want to thank you for having chosen our hotel for your stay in Vienna and we are happy to read that we were able to fulfill your expectations.The whole team of the Courtyard by Marriott Vienna Prater/Messe is looking forward to welcoming you back during your next stay in Vienna.With best regards,Sonja Bohrer General Manager
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