Cererea dumneavoastra nu a putut fi procesata
Cerere procesata cu success
Hotel asezat intr-o zona linistita, curat, confortabil, mic dejun inclus bogat si diversificat. Isi merita din plin cele 4 stele. Ma cazez la acest hotel de 6 ani si niciodata nu m-a dezamagit. Poate un pic pretul!
Dear 186ronaldk,Thank you for your very positive review.We are very happy to read that all our services have met your expectations and that you felt well hosted and appreciated by the entire Courtyard by Marriott Vienna Prater/Messe Team. It is a pleasure for us that you enjoyed your first visit in Vienna and that you are recommending our hotel to other travellers. Since all our employees are doing their best, we are proud to forward your praise to them.We are looking forward to welcome you once again at our property.With best regards from Vienna, Sonja BohrerGeneral Manager
Dear Hala G,First of all we would like to thank you that you have chosen our property for your stay in Vienna.Unfortunately your stay has not been to your fullest satisfaction and our services did not meet your expectations. Related to you feedback we kindly would like to point out that Courtyard is a so called select service brand, which means that our room amenities are based on the brand standard and extra services e.g. a filled mini or bottled water are not included. Therefore we kindly ask for your understanding that we are following the terms and conditions of Marriott International Inc. in order not to “mix up” our different hotel products. As a courtesy of the house we are offering our guests bathrobes, slippers and if requested, additional cosmetic products at our Front Desk.Nevertheless it is our daily aim to serve and host our guests well, therefore we thank you for your given voting which will be passed to our department heads in order to work on our services and improve them.We would be very glad to have another chance to convince you with our hospitality and would be very pleased to welcome you once again at Courtyard by Marriott Vienna Prater/Messe.Kind Regards, Sonja BohrerGeneral Manager
Dear D_Willy_S,Thank you for your positive feedback.We are very delighted that you have had an enjoyable time and felt well host during your stay at the Courtyard by Marriott Vienna Prater/Messe.Since the satisfaction of our guests is our primary concern we are very pleased that our services have met your expectations and are proud to forward your positive feedback to our team members.We are looking forward to welcome you back at our property.Best Regards, Sonja Bohrer General Manager
Dear thumdercloud,Thank you for your feedback.It is a pleasure for us to read that our services have met your expectations and that you felt well served at our property. We are kindly apologizing for the inconvenience our constractions may caused. Nevertheless we are looking forward to provide you a more charming ambience in our renovated lobby are during your next stay.The entire team would be glad to welcome you back at the Courtyard by Marriott Vienna Prater/Messe.Best Regards, Sonja Bohrer General Manager
Dear aylin d,Thank you so much for your nice review about our hotel!The whole team is looking forward to welcoming you back as soon as you are heading back to Vienna.With best regards from Vienna,Sonja BohrerGeneral Manager
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