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Din nou dupa o promptitudine nemteasca a domnisoarei Ana Maria Gutan , am plecat spre o frumoasa locatie din Insula Zakynthos loc Laganas , Hotel Galaxy . O locatie cocheta cu toate camerele avand vedere la mare prin dispunerea inteligenta a corpurilor de cladire , dar si o curte perfecta . Serviciile si restauramtul mult peste cele3 stele ale hotelului !!! O plaja si o apa superba cu tot ceea ce-ti doresti pt un concediu cu intreg familionul ....Ma voi intoarce si la anul cu siguranta Tot Acolo , dar nu pt un sejur de 10 zile ci pt 2 sejururi de 14 zile .... cei care ati fost stiti de ce !! Ce-i care ve-ti merge , ve-ti intelege .Are o cotatie de la noi foarte buna si o rexomand cu, caldurq maxima .
Dear Demi R,Thank you for taking the time to review our hotel on TripAdvisor and for your friendly open words you shared with the online community. One of our major goal is to provide an outstanding customer service and we are pleased to read that you appreciated our efforts. Furthermore, your praises regarding our delicious culinary offer and the cleanliness of Best Western Galaxy Hotel makes us very happy. For us, staff is what makes a place and here we try to offer to our guests a unique and memorable stay by making them feel like home. In addition, we are also thankful for your critical feedback concerning our food offer. We will work hard to optimize our food offering to meet the demands of all our guests. We do hope we get the chance to accommodate you again and give you a five star experience. Kind regards, Best Western Galaxy Hotel Team
Dear KATIA-GEORGE,We appreciate every feedback no matter positive or negative and are taking it very seriously as it helps to improve our quality. Our kitchen team works hard to offer a wide range of menus with good quality. We thank you for raising these issues and providing us with this valuable feedback. Most certainly we will be looking into these issues within our operations and seeking ways to further improve our service quality. We hope to have the chance to welcome you very soon and send you our best wishes for the future!Sincerely yours Your Best Western Galaxy Hotel Team
Dear Moira S,Thank you for mentioning that the view from your balcony was stunning, the excellent food and most importantly our greatest asset the team of staff we have. We are very proud of each and every one of them and their commitment to provide the very best in customer service.We look forward to welcoming you back again very soon.Warm regardsBest Western Galaxy Hotel Team
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