Cererea dumneavoastra nu a putut fi procesata
Cerere procesata cu success
Am fost anul trecut la acest hotel. Totul este la superativ: mancarea, servirea, piscina imensa, mobilierul luxos din camere si de la receptie.
Are multe beneficii: are propriul mall, are KFC chiar langa el, plaja e foarte aproape dar e plina de albine! Un mare plus era ca in fiecare seara la restaurant se canta la pian! Vom reveni cu mare drag! Mai ales ca in aceasta statiune am vazut ca e frecventata numai de tineri!
Am fost acum 3 ani acolo si a fost fara cusur. Am stat 7 zile si ne-a parut rausa plecam. A fost confortabil si luxos. Servicii impecabile si un bun raport calitate-pret.Recomand cu caldura acest loc.
Dear movaco18,We sincerely appreciate the time you spent to share your comments following your visit to our Barcelo Royal Beach, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Our Restaurant Manager already has received your comments and we would like to assure you that we will do our best for our five outlets /Lobby bar, Sports bar, outdoor Bistro, two Buffet restaurants/ to be functioning smoothly so our guests could feel totally relaxed and attended. We are striving to have a great variety of exquisite dishes and cocktails so please accept our sincere apologies if you considered slow the service offered by our team. We would like to assure you that we are constantly dedicated to the satisfaction of our clients and and all our constructive comments are helping us a lot. Regarding our evening animation program, please note that it includes a Latin music trio, a live music duet, art dances, karaoke and we are all the season including new performances. During the day our guests are able to enjoy table tennis, gymnastics, mini disco, jenga, boccia and sjoelback. Our kids' animators offer mini discos, pirate daysm circus, magic painting, creative and Indian days and we will be happy to have your recommendation about the activities that you would like to have during the perfect vacation.Please do not hesitate to share any additional comment with us. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barcelo Royal Beach holiday experience an unforgettable one for all the right reasons.Yours Sincerely,The team of Barcelo Royal Beach
Dear Tommy J,Thank you for being our guest and for leaving your comment. We are glad that your stay at Barcelo Royal Beach has been pleasant and that our team has managed to meet your requirements. Please do not hesitate to contact us for a future stay of yours at our complex as we are looking forward to welcoming you again!Yours Sincerely,The team of Barcelo Royal Beach
Dear carolhN437NT,Thank you for being a repetitive guest of Barcelo Royal Beach and for sharing your opinion with us. Please accept our deep apologies for not being able to meet your expectations during the last stay of yours although we have performed a lot of innovations in order to satisfy our clients in 2017. Prior to this season our hotel has been renovated, most of the units were equipped with new furniture, a brand new Sports Bar with music and dance performances opened its doors to our guests and the Spa area was renovated. In addition to that, a new Buffet Restaurant is about to start functioning in the next few days, so we could offer even greater food variety in a completely new and modern environment. In relation to the training of our staff, please note that Barcelo Royal Beach maintains strict standards for the formation of the staff on a daily basis and if you could give us more details about the issue that you have had, we will definitely investigate it. The comments of our clients are helping us to grow as professionals and we highly appreciate them, so we are looking forward to receiving your feedback. Please do not hesitate to contact us in relation to a future visit of yours as we would like not only to meet your requirements for a perfect vacation but also to go beyond them.Yours Sincerely,The Team of Barcelo Royal Beach
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