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Un hotel din punctul meu de vedere 5 stele plus pentru VIP-uri, interiorul foarte luxos, atat receptia, restaurantul, camerele spatioase cu o curatenie ireprosabila Hotel fara cusur..
Mancarea diversificata - fresh, schimbata zilnic, sezlonguri suficiente pentru capacitatea hotelului, plaja cu nisip si pietris iar in mare pietre , foarte multa organizare, spectacole in fiecare seara, personal foarte dragut , curatenie zilnica in camere , verdeata care o are acest hotel cat si locatia este ceva de vis !!
Hotel pentru familii, cupluri,foarte linitit.
Bani va recomand sa aveti atat euro cat si dolari, la cumparaturi se folosesc dolari iar in hotel euro.
Vacanta placuta si de vis sa aveti asa cum am avut -o noi !!
Dear "Ecekop",First of all we would like to thank you for your comment. We highly appreciate your feedback as it allows us to improve our services.We sincerely regret to hear that we were not able to meet your expectations during your stay and that you were not satisfied with various services and amenities. Please be informed that we already shared your comment with our Management. We would appreciate it if you would kindly contact us directly at email@example.com, referring to this review to discuss all of the mentioned points in detail. We hope that you give us a chance to show you improved service and quality.Best wishes and regards,Tatyana IşıkCRM Manager Akka Hotels05331680309
Dear "lu p",Thank you for your comment and your kind words towards our staff and service. We appreciate that you could find time to write this feedback and share your opinion wtih other guests.We are delighted to learn that you have enjoyed so much your stay with us. Most of our guests prefer our hotel due to its wonderful location amoung high Toros mountains and clean blue sea. We are happy to hear that you had a great time together with your family and you would like to come back in summer too. Please accept our apologies for any inconvenience experienced and please be informed that we have already shared your remark with the Housekeeping Manager. Also in order to avoid such inconvenienve due to accomodation we kindly ask you to contact us directly before at firstname.lastname@example.org to discuss all of the mentioned points in detail. We look forward to welcome you back soon.Yours sincerely,CRM Akka Hotels+905331680309 WhatsApp/Viber
Dear "goncaayaz",First of all we would like to thank you for your feedback. Please accept our apologies for any inconvenience experienced and we are upset that we couldn’t meet your expectations. Our Hotel follows ISO 10002 – Quality Management Customer Satisfaction Standards, that is why all your comments are highly appreciated. In addition we would like to give you also some information about the concept of our hotel.In winter time our hotel works according to two types of accomodation ( All İnclusive and Non-Alchohol All İnclusive concepts), so upon arrival we put special bracelets on the Guests.Despite this, all our guests may use the same area and facilities in our hotel. We give this information usually at the Reception or at Guest Relations Desk.In our hotel we make an agreement with groups which have a wide repertoire of turkish, english, german and russian music. We are upset that we couldn’t satisfy your musical tastes. We have already noted your remarks like “Bath cleaning” “Noise from the television” “bad smell in the restaurant”. You can be sure that it has been shared with all of the related departments for immediate improvement.We are thankful for the time you took to share your feedback with us.We hope to have the pleasure of welcoming you back again to our hotel and provide the best service we can. Yours sincerely,Tatyana Ishik CRM Manager Akka Hotelstisik@akkahotels.com+905331680309 WhatsApp/Viber
Dear "maskurdiba",Thank you for choosing our Hotel for your holiday and it makes us happy to learn how much you have enjoyed your stay with us. Thank you for your kind words towards our staff and service. We look forward to welcome you back to Akka Antedon Hotel.For any requests or requirements you may have, please do not hesitate to contact us via email: email@example.com or +905331680309 WhatsApp/ViberYours Sincerely,Tatyana Ishik CRM Manager Akka Hotels
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