Cererea dumneavoastra nu a putut fi procesata
Cerere procesata cu success
Concediul din vara lui 2012 a fost unul mai deosebit in acest resort. Spun asta pentru ca hotelul este cel mai bun din acest lant (standardele se ridica intradevar la 5 stele) comparativ cu Jardines de Nivaria (pe care l-am vizitat).
Ca o imagine de ansamblu va spun ca beneficiati de:
- cazare intr-o camera curata, cu vdedere la un peisaj superb (munte sau Oceanul Pacific), spatioasa (chiar cat un apartament);
- o zona cu peisaj aproape salbatic, avand de o parte Oceanul Pacific iar in partea opusa muntele (de natura vulcanica);
- linistea si relaxarea de care "n-ai parte" in restul zilelor din an;
- masa (demipensiune) si posibilitatile de recreere (plaja, sauna, piscina, Spa, jocuri) si calatorie la un nivel ridicat;
- servicii de calitate, rafinament si mult bun gust pe care nu-l ai in celelalte hoteluri din Tenerife;
- caldura (la propriu) pe tot parcursul zilelor si al noptilor.
Per total, la banii pe care ii platiti este un loc unde se merita sa (re)veniti!
Dear Mr. Naylor,Thank you for sharing your comment here about Roca Nivaria Gran Hotel.We are sorry to read that your stay with us did not completely meet your expectations. If I am not mistaken, you were staying in half board. The half board system never includes the drinks during dinner. If you would have upgraded to All Inclusive, all drinks (in our restaurants & bars) would have been complimentary and also the minibar would have been opened without any extra charge. For our guests in half board we offer a variety of mini bar packages with different prices (the minimum would be 10,25€ and includes 6 bottles of water).We truly hope that you will give us another opportunity and it would be a pleasure for us to welcome you back in the future.Warm regards,The Management.
Thank you for sharing your opinion here about The Roca Nivaria Gran Hotel.We are very happy to read that you enjoyed your stay with us and that our facilities met your expectations.It would be a pleasure for us to welcome you back in the near future.Warm regards,The Management.
Thank you a lot for sharing this great feedback here on Tripadvisor.We are very pleased to read that you are enjoying your stay with us.Please, feel free to reach out to us if we can be of any assistance during the rest of your stay.Warm regards,The Management.
Dear Erika,Thank you a lot for posting this very positive comment here on Tripadvisor.We are very pleased to read that you enjoyed your stay with us for the 5th time and we are happy you liked our improvements by the swimming pool area and wifi!It will be a pleasure for us to welcome you back shortly for your 6th visit!Warm regards,The Management.
Dear Sarah,Thank you a lot for sharing your opinion here on Tripadvisor.We are very pleased to read that you enjoyed your stay with us and that our services have met your expectations.We will take note of your comment concerning the kettle.Please, do feel free to reach out to us if we can be of any assistance for your upcoming stay.Warm regards,The Management.
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